The Policy is incorporated into and forms part of the Terms and Conditions of Use (“Terms”) which govern this site.
It is understood that clear consent is given by you such that personal information given by you can be collected and processed by us in accordance with this Policy. Please read this Policy carefully to understand how we may collect, use and share your personal information and data related to you.
Information we may collect from you
In order to better provide you with numerous products and services, DutyFreeZone.com collects the following information about you:
- Information that you provide by setting up an account on our website at www.dutyfreezone.com (“Website”).This includes personal information provided at the time of registering to use the service, posting material or requesting further services. We may also ask you for information when you report a problem with the Website;
- If you contact us, we may keep a record of that correspondence;
- We may also ask you to complete surveys that are used for research purposes, although you do not have to respond to them;
- Details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access; and
- We may collect information about your computer, including where available your IP address, operating system and browser type. This is statistical data about your browsing actions and patterns, and does not identify you as an individual.
Who is collecting your information?
Ad Servers and Content Servers
We may use third party ad servers or content servers to serve ads, product information, or other information both on and off our Website. Those third parties may use “action tags” or web beacons throughout the Website to count the number of visitors who click on a banner ad or other information and to track the number of customers who continue on to make a purchase. They may also place their own “cookie” on your computer to help those ads to run, analyze site usage and to provide you with personalized on-line advertisements.
We use a third party image serving company to serve the graphics that visitors see on our Website more quickly. They collect a visitor’s IP address and the URLs of any graphics viewed and the date and time of the visit. They may also use their own “cookie.”
We use a third party to send promotional e-mails to customers. Images contained in the email may be served by the third party. They may use a “cookie” or “action tags.”
Website Analysis Agent
We may contract with several online partners to help manage and optimize our Internet business and marketing. We use the services of marketing companies to help us measure the effectiveness of our advertising and how visitors use our Website. To do this, we use action tags and cookies provided by the marketing companies on this site. Although the marketing companies log the information coming from our Website on our behalf, we control how that data may and may not be used.
Marketing Partners, Co-Branded Services, Framing/Windows on Third-Party Sites
Links and Banner Ads to Third-Party Sites
Please be aware that our Website may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those websites linking from or to our site are not covered by this Policy. These other sites may send their own cookies to users, collect data, or solicit personal information for which we have no liability of responsibility.
Disclosure of your Information
We may use, share and/or disclose personal information in one or more of the following ways:
Marketing Communication and Advertising
To allow us to talk to you about our products and offer products and services to you. You may unsubscribe from such communication at any time.
To enable us to provide online shopping, services and delivery for your convenience.
In circumstances where;
- We sell products, in which case we may disclose your personal data to the prospective seller of such products;
- If some or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
We are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply the Terms; or to protect the rights, property, or safety of our company or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Third Party Sites
You should carefully review privacy policies of any third party sites accessible from the Website.
Within DutyFreeZone.com, your information is kept on password protected, limited access servers. Wherever possible and applicable, DutyFreeZone.com servers reside behind a corporate firewall that maintains controls on access to the system from both our internal network and the Internet.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA. Such staff maybe engaged in, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.
The transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of your data transmitted and any transmission is at your own risk. Once your information is received, strict procedures and security features will be employed to endeavor to ensure unauthorized access. Also, as a security measure we “back up” the data stored on our systems, and such prior information cannot be completely removed from our databases. As a result, you should not expect that all of your personal information will be completely removed from our backed-up databases. It is your responsibility to protect the security of your login information. Please note that emails you send to us through our Website are not encrypted, and you should not communicate any confidential information through our Website.
What are your choices regarding collection, use, and distribution of your information?
A special note about children’s privacy
You must be at least 18 years old to use this Website. Our policy is that we do not knowingly collect, use or disclose personally identifiable information about visitors under 18 years of age. If you are the parent or guardian of a child under 18 years of age and believe that they have disclosed personally identifiable information to us, please contact us at privacy@DutyFreeZone.com so that we may delete the information.
This Policy was last changed on Sept 1, 2011. If DutyFreeZone.com makes changes to any terms or conditions of the Policy, the changes will be posted in this document so that you will always know what information we gather, how we might use that information and to whom we will disclose it. We may change, modify, add or remove portions of this Policy at any time, and any changes will become effective immediately upon being posted unless we tell you otherwise.
Contacting DutyFreeZone about privacy questions or concerns
Attn: Privacy Compliance Officer
Laredo Texas 78040