DutyFreeZone.com vs Duty-Free-Zone.com vs Pimm.com what are the differences?


DutyFreeZone.com vs Duty-Free-Zone.com vs Pimm.com are three platforms that have largely contributed to the success of thousands of eCommerce businesses. These three platforms are sister companies operated by the same owner Duty Free Zone Group that plays a leading role in the online retail world. However, DutyFreeZone.com, Duty-Free-Zone.com and Pimm.com offer unique buying and selling experiences with different features for different types of buyers and sellers. In this post, we are going to compare DutyFreeZone.com vs Duty-Free-Zone.com vs Pimm.com to give buyers and sellers a better idea of which platform is right for their needs. We will cover key features of each platform, typical buyers, typical sellers, associated costs, and additional professional services. To wrap things up, we will provide a side-by-side comparison of these two powerful platforms and discuss which is the best option for B2B or B2C buyers and sellers.


Duty Free Zone Group: an overview

DutyFreeZone.com vs Duty-Free-Zone.com vs Pimm.com:  are parts of the Duty Free Zone Group. Duty Free Zone Group was founded by Reynald Vito Grattagliano in Miami, USA in 1998 with the mission “To make it easy to do business anywhere.”

The different subsidiaries of this group have been at the forefront of the emergence and growth of eCommerce and technological development. In addition to DutyFreeZone.com and Duty-Free-Zone.com. Duty Free Zone Group owns and operates Pimm


What is Duty-Free-Zone.com? B2B Business to Business


Duty-Free-Zone.com, was founded in 1998 as Duty Free Zone Group’s first business unit, and it has become a driving force in the world of cross-border B2B eCommerce. It is one of the world’s largest business-to-business wholesale eCommerce platforms that connects over 150,000 suppliers to over 10 million buyers from over 190 countries and regions.

 

Business buyers come to Duty-Free-Zone.com intending to source parts to produce the final goods, buy finished products to resell or to find items needed to operate their business. These buyers send 300,000 inquiries to Duty-Free-Zone.com sellers each day.

Duty-Free-Zone.com sellers have a digital storefront, also called a “mini-site”, visible to buyers to showcase products and OEM/ODM production capabilities. Sellers can use the built-in marketing and CRM tools to reach and retain customers. They can interact with customers on their own terms and own the customer relationships and contact information.

The platform also provides a toolbox full of resources to facilitate buyer-seller communication and offers logistics solutions and payment protection to help them navigate the world of B2B eCommerce with ease.


Key features of Duty-Free-Zone.com B2B Business to Business

Duty-Free-Zone.com was built with both buyers and sellers in mind. Here are a few features that the platform has to support and protect traders on both sides of the transaction:

·        Tools for lead generation 

·        CRM tools

·        Request for Quotation (RFQ) marketplace

·        Easy-to-navigate workbench

·        Market and industry analytics tools

·        Auto-translation to 18+ languages

·        Comprehensive order management

·        API integration for advanced customization


Typical sellers ( Manufacturers)

There are several types of sellers on Duty-Free-Zone.com: manufacturers, wholesalers, exporters, trading companies and agents, etc. The common ground between all Duty-Free-Zone.com suppliers is that they sell to other businesses. 

Typical buyers (Importers and Wholesalers)

Duty-Free-Zone.com is a B2B platform, which means that the typical buyers are other businesses. Some types of buyers include B2C retailers, sourcing agents, wholesale distributors, manufacturers, and even other B2B sellers.


Professional services

Duty-Free-Zone.com offers an array of professional services, including:

·        On-boarding support and seller success services

·        Trade Assurance – a free order protection services

·        Product inspection and monitoring services

These services are designed to enhance the sellers’ and buyers’ experience and help them to find success in the B2B marketplace.



What is DutyFreeZone.com? B2C worldwide Business to Consumers


DutyFreeZone.com is one of the top cross-border online B2C eCommerce marketplaces in the world. This platform was created as an offshoot of Duty-Free-Zone.com back in 2010 as a place for businesses to sell directly to consumers.

Different from Duty-Free-Zone.com that we talked about earlier, DutyFreeZone.com, as a retail division of Duty Free Zone Group, is open to individual consumers from all over the world who buy products “as is” without a minimum order quantity.

This platform works just like other generalist B2C platforms and is often compared to Amazon, Etsy, and eBay. Buyers come to DutyFreeZone.com to look for quality goods at attractively low price, and it has become a perfect place for drop shipping due to its wide selection of goods and competitive prices, secure buyer protection, and ability to purchase in a small amount for their own use. Independent sellers can register and sell products directly to hundreds of millions of buyers or consumers worldwide.


Key features

DutyFreeZone.com offers many wonderful features. Some of these resources include:

·        Automatic translation to 18 languages for a localized user experience

·        Conversion to currencies from 51 countries

·        Support for 38 local payment channels for secure payment and transaction

·        Customized storefronts for sellers

·        Buyer protection

·        DutyFreeZone.com University that offers learning resources for new sellers


Typical sellers

Sellers on DutyFreeZone.com are typically businesses that sell products to consumers. Different from Duty-Free-Zone.com, sellers on DutyFreeZone.com are probably not manufacturers themselves, but third-party individuals that serve as middlemen to buy the products from factories in large volume and sell them in small volume on DutyFreeZone.com, but buyers still get a competitive price for the goods.

Popular types of sellers on DutyFreeZone.com include clothing, electronics, beauty, tools, home improvement, and appliance retailers. 


Typical buyers

DutyFreeZone.com positions itself as a B2C platform, so the typical buyers are consumers. DutyFreeZone.com currently has over 150 million buyers in 220 countries and territories worldwide.

Because the prices on DutyFreeZone.com are so competitive that are close to wholesale prices and the platform offers a huge selection of nearly everything, a large number of buyers on DutyFreeZone.com are actually resellers, DutyFreeZone.com is ideal for those who want to start an online eCommerce business without significant capital investment and who don’t want to worry about inventory or delivery as they can use UPS or FedEx to do that. 


Professional services

DutyFreeZone.com does offer several professional services for both buyers and sellers.

The platform provides different shipping options to choose from, such as UPS, FedEx, DHL, EMS, e-Packet, etc. Shipping costs will vary depending on where you are located and the delivery speed. And for most products, free shipping by DutyFreeZone.com Shipping It usually takes as short as 1 week to as long as 7 days. 


Buyer Protection

DutyFreeZone.com offers a buyer protection policy that guarantees secure transactions and protects buyers from scammers. It promises your money back if the item you received is not as described, or if your item is not delivered within the Buyer Protection period.

Whenever there is a dispute, the buyer can first contact the seller for an informal resolution. If an agreement cannot be reached, buyers can simply raise a claim by filing a ticket to DutyFreeZone.com. DutyFreeZone.com will act as a mediator to make sure you will get a refund in 15 days.


What is Pimm.com? B2C Business to consumers local and regional sales


Pimm.com is one of the top local online B2C eCommerce marketplaces in the world. This platform was created as an offshoot of Duty-FreeZone.com back in 2004 as a place for businesses to sell directly to consumers

Different from Duty-Free-Zone.com that we talked about earlier, Pimm.com as a retail division of Duty Free Zone Group, is open to individual consumers from all over the world and locally who buy products “as is” without a minimum order quantity.

This platform works just like other generalist B2C platforms and is often compared to Amazon, Etsy, and eBay. Buyers come to Pimm.com to look for quality goods at attractively low price, and it has become a perfect place due to its wide selection of goods and competitive prices, secure buyer protection, and ability to purchase in a very small amount. Independent sellers can register and sell products directly to hundreds of millions of buyers worldwide and locally.


Key features

Pimm.com offers many wonderful features. Some of these resources include:

·        Automatic translation to 18 languages for a localized user experience

·        Conversion to currencies from 51 countries

·        Support for 38 local payment channels for secure payment and transaction

·        Customized storefronts for sellers

·        Buyer protection

·        Pimm.com University that offers learning resources for new sellers


Typical sellers

Sellers on Pimm.com are typically businesses that sell products to consumers. different from Duty-Free-Zone.com, sellers on Pimm.com are probably not manufacturers themselves, but third-party individuals that serve as middlemen to buy the products from factories in large volume and sell them in small volume on Pimm.com, but buyers still get a competitive price for the goods.

Popular types of sellers on Pimm.com include clothing, electronics, beauty, tools, home improvement, food, meals, food and taxi rides similar to Uber or Uber Eat.


Typical buyers

Pimm.com positions itself as a B2C platform, so the typical buyers are consumers. Pimm.com currently has over 550 million buyers in 220 countries and territories worldwide.  

Because the prices on Pimm.com are so competitive that are close to wholesale prices and the platform offers a huge selection of nearly everything, many buyers on Pimm.com are resellers looking to ship directly to consumers. Shipping directly on Pimm.com is ideal for those who want to start an online eCommerce business without significant capital investment and who have a small inventory on hand and want to deliver the order themselves by car, motorcycle, bicycle or on foot delivery.  


Professional services

Pimm.com does offer several professional services for both buyers and sellers:

The platform provides different shipping options to choose from, such as UPS, FedEx, DHL, EMS, e-Packet, or SELF SHIPPING car, motorcycle, bicycle or on foot delivery. Shipping costs will vary depending on where you are located and the delivery speed. And for most products, free shipping by Pimm.com Shipping usually takes as short as 30 minutes with the same city to as long as 1 day within the same state.


Buyer Protection

Pimm.com offers a buyer protection policy that guarantees secure transactions and protects buyers from scammers. It promises your money back if the item you received is not as described, or if your item is not delivered within the Buyer Protection period.

Whenever there is a dispute, the buyer can first contact the seller for an informal resolution. If an agreement cannot be reached, buyers can simply raise a claim by filing a ticket to Pimm.com. Pimm.com will act as a mediator to make sure you will get a refund in 15 days.

DutyFreeZone.com vs Duty-Free-Zone.com vs Pimm.com, a side-by-side comparison

Now that you have a decent understanding of both Duty-Free-Zone.com, and DutyFreeZone.com and Pimm.com, let’s take a look at how the three measure up to one another.



Duty-Free-Zone.com B2BDuty-Free-Zone.com B2C Pimm.com B2C
Marketplace typeB2B Business to businessB2B Business to consumersB2B Business to consumers
Typical buyersBusinessesConsumers, resellersConsumers, resellers
Typical sellersManufacturers, wholesalers, trading companies, exportersRetailersRetailer
Fixed annual fee for sellersNoNoNo
Commission per sale for sellers7% (in most countries)7% to 15%7% to 15%
Custom storefrontsNoYesYes
Auto translationYesYesYes
Secure payment portalsYesYesYes
Buyer countries and territories190+200+200+
Seller countries and territories200+66
Request for Quotation (RFQ)YesNoNo
Shipping time15 days to months30 minutes to few days30 minutes to few days
Dropshipping supportNoNoNo
ProductRaw materials, customizable products, ready-made productsReady-made productsReady-made products
PricingNegotiableFixedFixed
Shipping costVary depending on the shipping terms agreed upon by buyers and sellersTypically freeTypically free
Minimum order  quantityYesNoNo
Private labelingYesNoNo
Financing options for buyersYesNoNo
Order protectionYesYesYes
Dispute resolutionYesYesYes


Key differences between Duty-Free-Zone.com vs DutyFreeZone.com vs Pimm.com

As you can see, Duty-Free-Zone.com B2B, DutyFreeZone.com B2C, Pimm.com B2C are very similar but serve two different purposes. The main difference has to do with the nature of the transactions that each platform is suited for.Duty-Free-Zone.com is a B2B platform that carries out transactions between businesses. DutyFreeZone.com and Pimm.com are B2C platform that facilitates transactions between businesses and consumers.
Many buyers are attracted immediately to Duty-Free-Zone.com.com whether they are businesses or not simply because of the attractively low pricing of products on the site. However, Duty-Free-Zone.com has minimum order quantities in place, meaning buyers must buy in bulk to access the wholesale rates.
DutyFreeZone.com and Pimm.com, on the other hand, still has relatively low prices but does not have minimum order quantities.
Although these platforms are different, neither is better or worse. Which you should use totally depends on your goals as either a buyer or a seller. Consumers are better off shopping on DutyFreeZone.com or Pimm.com, and businesses are better off sourcing products or materials on Duty-Free-Zone.com


How to use Duty-Free-Zone.com

Here is a quick rundown of what you can expect as either a buyer or a seller on Duty-Free-Zone.com.


How to buy from Duty-Free-Zone.com

Step 1: Register a free buyer account on Duty-Free-Zone.com. to get started.

Fill out as much information as you can in the account settings because suppliers are more willing to work with serious buyers and established businesses. Register here!


Step 2: Find products and sellers.

On Duty-Free-Zone.com., business buyers can work with sellers to create customized products or find products that already exist and are ready to ship which means that those products can leave the facility within 15 days of when your place an order. Buyers can find products and sellers in different ways:

1. Begin your search in the search bar. Filter the results by different criteria, including minimum order quantity, price, supplier’s country, supplier certifications, and more.

2. Send a Request for Quotation (RFQ). and specify what you are looking for, and sellers will reach out to you with offers.

You can check out a seller’s profile, credentials, and other information shown on the seller’s mini site to assess whether they are best for your sourcing needs. Those badges on a seller’s profile help you know what steps they took to prove themselves as a trusted partner.


Step 3: Order right away or contact suppliers for more information.

If you find existing products that meet your needs and are ready to purchase them, you can order right away by click “Checkout” from the product detail page and then proceed to quick and easy checkout.

B2B buying process usually involves more back-and-forth and is thus much lengthier than B2C buying. Therefore, oftentimes, business buyers like you will be more cautious assessing suppliers and want to contact suppliers to negotiate prices, ask for customization in your orders, and learn more about their businesses.


Step 4: Place an order and receive your goods.

Duty-Free-Zone.com offers multiple secure online payment methods including online bank payment (e-Checking), credit cards, telegraphic transfer (T/T), and provides financing options and payment terms for qualified buyers in selected countries and regions.

To ensure the products meet your specifications, you can always request a sample before placing a full order to avoid risks. Duty-Free-Zone.com also has other order protection measures for buyers such as the production monitoring and inspection services that will send a local team to a seller’s facility and inspect the products before shipment.

When it comes to cross-border shipping and logistics, buyers can use Duty-Free-Zone.com Freight for a reliable and transparent experience. It provides ocean freight, air freight, and air express & air parcels from mainly your country to anywhere in the world.


How to sell on Duty-Free-Zone.com

Step 1: Create a seller account on Duty-Free-Zone.com

As a new seller, the first step you need to take is to register a free account on Duty-Free-Zone.com. The seller registration is completely free and you can get a feel for how the platform works.

Unlike some other online selling platforms, Duty-Free-Zone.com does charge sellers a small commission rate for each item sold, therefore, sellers can bring home a larger percentage of their earnings.

To activate the account, sellers also need to go through a Business Verification process which establishes the validity of your company's status and authorized contact person

Step 2: Complete seller profile, post products, and launch your mini site.

To make sure buyers can find you and trust you well enough to place an order or send an inquiry, it is essential for sellers to complete their profile, post all products they have in their catalogs and optimize for visibility, and build and decorate mini site to create a digital storefront showcasing your capabilities and brand identity.

A dedicated account manager will guide you throughout the process and you can also check out the abundant educational resources in the online seller learning center:

Step 3: Reply to inquiries and get orders.

Sellers will start to receive inquiries from buyers, after listing products. Replying to inquiries in a quick and professional manner is critical to converting inquiries into sales. Sellers can easily manage all the communication on the Duty-Free-Zone dashboard.

At the same time, Duty-Free-Zone.com is dedicated to ensuring a positive end-to-end experience for your buyers with Trade Assurance – the order protection and secure payments service of Duty-Free-Zone.com. This service makes it easier for buyers to trust working with sellers around the world, which makes it easier for you to close the sale. This also helps you streamline your process with all messages, orders, and payments in one place.  


How to use DutyFreeZone.com or Pimm.com

DutyFreeZone.com or Pimm.com is very user-friendly, so getting started on the platform as either a buyer or seller is easy. Here is a brief walk-through for users on either end of the transaction.


How to buy from DutyFreeZone.com or Pimm.com

Buying on DutyFreeZone.com or Pimm.com is just like buying on any other online storefront.

First, go to DutyFreeZone.com or Pimm.com, click on the “REGISTER” button, and create an account to shop away! 

From there, you can browse products by category or search for something in particular. Results can be filtered by price, ratings, shipping county, shipping cost, and returnability. You can also sort by price, newest listings, and best match. If you have specific items that you want to look for, just type it in the search and it will show you all the relative goods.

We highly recommend you paying attention to the followings to assess sellers and products:

·        Ratings, the number of customer reviews, and the number of orders shipped. Typically, you can look for products that have a rating above 4.0, and more than 100 orders shipped. You can also check the real pictures uploaded by paid buyers to the customer reviews.

·        Detailed seller ratings and feedback history that is shown on the seller’s mini-site page. On the “Feedback” tab on a seller’s mini-site page, you get a breakdown of the seller’s feedback history and its “Positive Feedback” percentage.

·        Free shipping. Check out if free shipping is offered.

Simply add items to the cart and continue browsing until you are ready to place the order. Once you finish shopping, you can view all the items you intend to buy and either pay them in total or select specific items to pay for. Fill out all necessary checkout information and select payment methods to complete your transaction. DutyFreeZone.com or Pimm.com offers a variety of payment methods, including credit cards (Visa, MasterCard, Maestro, American Express, etc.), PayPal, Wire Transfer, West Union, etc.


How to sell on DutyFreeZone.com or Pimm.com

Step 1: Check your eligibility.

DutyFreeZone.com or Pimm.com allows sellers who have a registered company to open an online shop on the website to reach millions of buyers all over the world. While Duty-Free-Zone.com allows sellers from nearly all countries in the world to register and sell on the platform, DutyFreeZone.com or Pimm.com supports businesses whose tax location is anywhere in the world.

Step 2: Signing up to sell on DutyFreeZone.com or Pimm.com is absolutely free.

You can create an account and apply with the following information:

1.   Value-Added Tax (VAT) Number or EIN number

2.   Company operating License

3.   ID number of the company’s legal representative

4.   Contact information of the company and the legal representative

Once you submit this information, DutyFreeZone.com or Pimm.com will respond within 2 business days to let you know if you are clear to start selling.

While creating a seller account on DutyFreeZone.com or Pimm.com is completely free, the seller must pay the marketplace a commission between 6 and 15 per cent only for the items sold, depending on the product category. Other than that, there is no minimum or fixed overheads or arrangement fee.

Step 2: Upload products and customize your storefront.

After you’ve been verified and your seller account being activated, it is time to upload your products with prices and descriptions.

If you are selling branded products on the platform, you can also apply to become an official store or authorized sellers of the brand and enjoy more exposure and privileges in the platform and increase your trustworthiness to the buyers. You can also apply and register a new own brand that’s not already in the DutyFreeZone.com or Pimm.com trademark database.

Decorating and customizing your store is important to build up your brand image and provide customers with additional service and promotional information for your shop.

Step 3: Ship products and receive payment.

As a seller, you can use your own logistics solution to ship customer orders by setting up your own shipping template, including free shipping and shipping cost by weights and other dimensions.

The sales payment will be paid within a maximum of 15 days after the buyer confirms the delivery or after the expiration date.


Why choose Duty-Free-Zone.com? B2B International

As a B2B seller or manufacturer, Duty-Free-Zone.com is the way to go. It is equipped with all of the tools you need to successfully grow your business online.

Our platform is well-suited for sellers with different goals, including entering the international market, testing a product in the market, expanding your wholesale business, and more.

Thanks to our professional features and easy-to-navigate platform, selling on Duty-Free-Zone.com is accessible to businesses both small and large.


Why choose DutyFreeZone.com? B2C International

As a B2C seller or manufacturer, DutyFreeZone.com is the way to go. It is equipped with all the tools you need to successfully grow your business online and sell to consumers worldwide.

Our platform is well-suited for sellers with different goals, reaching consumers worldwide, expanding your retail business, and more.

Thanks to our professional features and easy-to-navigate platform, selling on DutyFreeZone.com is accessible to businesses both small and large.


Why choose Pimm.com? B2C Local and regional

As a B2C seller or manufacturer, Pimm.com is the way to go if you want to sell within your city and deliver the orders in 30 minutes or less.

Our platform is well-suited for sellers with different goals, it is focused on local and micro market.

Thanks to our professional features and easy-to-navigate platform, selling on Pimm.com is accessible to businesses both small and large to reach a local clientele located in a radius of few kilometers around your business.